Workload problems are often treated as individual time-management issues. Yet employees cannot organize their way out of a situation where the amount of required work consistently exceeds available capacity. Managers therefore need to examine both individual workloads and the wider system that creates demand. Identify when capacity is becoming a constraint Workload problems do not […]
Employee Feedback: How to Be Clear Without Demotivating People
A feedback conversation can strengthen performance or create additional confusion depending on how it is handled. The objective is not simply to tell employees whether their work is good or bad. Useful feedback provides information that employees can understand and apply to future situations. Focus on what actually happened Feedback becomes more useful when it […]